Guide

How to find customers on Reddit (without getting banned)

Short answer: search Reddit for recent posts where people describe the problem your product solves or ask for a tool like it, read each community's rules, answer the question properly before you mention your product, and say plainly that you built it. Do it by hand, from your own account, a few times a week.

By the Meg team · Last reviewed 24 October 2026

1. Know what a buying signal looks like

SignalWhat people writeHow warm it is
Buying ask“Is there a tool that…”, “what do you use for…”, “can anyone recommend a…”Warmest. They're shopping now.
Switching“Alternative to [tool]”, “moving off [tool]”, “[tool] got too expensive”Warm. They know the category and want something better.
Pain point“I spend hours every week on…”, “how do you deal with…”, “so tired of…”Lukewarm. The problem is real, but they may not want software.
Your keywordsNiche terms, job titles, or workflows only your customers useVaries. Good for finding the right communities.

3. Choose communities where your customers ask questions

4. Reply so you're welcome back

We had the same problem with late invoices. What worked for us:
reminders at 3 and 10 days, and a payment link in the first email.

Disclosure: I built a small tool that automates those reminders.
Happy to share if it's useful, but the two steps above work with any setup.

5. Do the same on X

("any recommendations" OR "is there a tool" OR "alternative to") invoicing lang:en -filter:links

6. Make it a routine

Where Meg fits

Meg's Reddit & X lead finder automates steps 1, 2, and 5. It builds the phrase list from your product, searches public posts from the last 15 days on both platforms, scores each one for buying intent, and drafts replies in your voice. Steps 3, 4, and 6 stay with you: you choose what to answer and post it yourself. Meg doesn't post, reply, or DM for you.

Questions

Is it allowed to promote my product on Reddit?

Reddit prohibits spam, and each community sets its own rules on self-promotion. Read them first. Helpful, disclosed replies in communities that allow them are generally fine; repeated link drops are not.

Should I DM people who posted a question?

Usually not. Reply in the thread instead. Unsolicited DMs are commonly reported as spam.

How many replies a day is safe?

There's no official number. Quality matters more than volume: a few thoughtful replies beat a dozen thin ones, and repetitive replies get noticed.

Do I need a tool for this?

No. Everything above works by hand. A tool like Meg saves the searching and first drafts, which is most of the time.

Related

Let Meg run the searches

Meg finds the threads and drafts the replies. You decide what to send.

Let Meg take the board.

Create an account, show Meg who you are, and start with 6,000 credits.